Refund Policy

We want you to love your order!

 

If there’s an issue with your item, please contact us within 7 days of delivery. Refunds or exchanges are accepted in cases of damage, defect, or incorrect product.

 

Custom or personalized items cannot be returned unless they arrive damaged.

 

Buyers are responsible for return shipping costs. Please contact us at info.woodfires@gmail.com before returning any item.